Domain names

This is a feature in WPMU Domain Mapping which includes integration with eNom but I don’t think this was mentioned other than the DM plugin before… and we’re a Platinum Reseller, so get decent rates. We can offer a free domain name with higher plans (one for the main site) and to buy for any site. This is done from inside their WP Admin area in the domain mapping so no need for anything public in design but this is a feature.

Fully Optimized

Every best practice starting with Cloudflare Pro for their domain and DNS before traffic even comes to our server. Then our servers are high-availability clusters, completely optimized Nginx, memcache, redis, gzip, wp-rocket, CDN served files, etc. which can often serve without even calling PHP for static content.

Automatic Scaling

Our cloud servers can instantly add resources as needed which is why we don’t restrict customers to 512MB or 1GB of RAM like the competitors. Each site can handle thousands of hits per second which is why in our strategy we would rather focus on monthly hits.

Free Tutorials

We include the WPMU Tutorials plugin to give white labeled videos on how to use all the most common features of WordPress so the users get the free training videos which are pretty good. Beyond this users can use our “admins only forum” we will setup or our Basic Support (X hours to respond), or our Premium Support which will be live chat and faster email. No phone is planned.

Premium Support

We will setup an admins only forum for community support and offer a ticketing system to everyone but Premium Support will come with higher plans so when they submit tickets our team gets instant notification to respond faster to those tickets and they will have Live Chat, initially with hours then 24/7.

Premium Services

This is referring to the Cloudflare Pro which is worth $120/yr per site, but we can also offer a few hours of our $30/hr customization service for “free first time site setup” on higher plans.

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